“Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.” –H. James Harrington

What we do …

Efficiency and Effectiveness are the foundation of optimizing your processes.

Effectiveness is how well you meet your customer’s needs.  If you don’t meet or exceed your customer’s needs it doesn’t matter how well your processes perform.  A WorkOut facilitation is perfect for finding what effectiveness is for your business, as well as, honing your execution processes to align with your customers by using the skills of 4DX.  Let’s have a call and diagnose what will work best in your business.

Efficiency is how “efficient” your processes are at making your business money.  If you go broke over-promising and over-delivering your customer needs then you’re no longer in business so you can no longer be effective for your customers.  Depending on the culture of your business rolling out six sigma or lean might be the tools of efficiency or a customized combination of Lean Six Sigma.  Every business needs different tools in their toolkit so give us a call and we’ll build just the right battery of tools that fit your unique culture.